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Contact Guest Services

Option #1: Email guestservice@royals.com with a brief description of the issue and where the problem is occurring (Section/ Row/ Seat). If you would us to contact you by phone to follow up, please include your mobile phone number.

Option #2: Call 816-504-4040, Option 5 to talk to Guest Services.

Option #3: Tweet @Royals with your issue or if we can assist you during your visit.

Option #4: Text "ASSIST" followed by issue and seat location as one text to 42682 (only monitored when gates open until the end of the game).

Option #5: Visit our Guest Services Office on either the plaza or view level concourse behind plate (available when gates open until 30 minutes after the game).