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Royals Memories & Seat Upgrades

MLB.com At the Ballpark®

Get closer to the action at Kauffman Stadium with a new program that offers one-of-a-kind fan experience opportunities through Royals Memories. The program, available exclusively through the MLB.com At the Ballpark® application for Android and iPhone devices, allows fans to purchase unique on field experiences such as the Royals Batting Practice Experience, Post-Game Catch on the Field and a Post-Game Photo on the Field. Game ticket required to participate in experiences.

In addition, fans may continue to use the Seat Upgrade feature via MLB.com At the Ballpark® to upgrade seats to any available seats in a new location. Upgrade opportunities open beginning 30 minutes prior to each home game. Royals Season Ticket Holders will be given priority access to upgrade seats 60 minutes prior to first pitch.

Royals Memories are constantly being added, but here are some current examples:
  • Royals Batting Practice Experience
  • Post Game Catch on the Field
  • Post Game Photo on the Field
  • Post Game Fireworks on the Field
Click Upgrade

View screen shots of the Royals Memories process when you click "Upgrades" in the MLB.com At the Ballpark® App.

STEP 1: What are you going to the game for?

Royals Memories - Step 1

STEP 2: How many people are you attending with?

Royals Memories - Step 2
 

STEP 3: Enter your contact info so we can let you know when upgrades are available.

Royals Memories - Step 3

STEP 4: Browse available Royals Experience and Seat Upgrades.

Royals Memories - Step 4

STEP 5: View the description & price of the upgrade.

Royals Memories - Step 5

STEP 6: Enter your credit card info to purchase (information secured by 256-AES encryption).

Royals Memories - Step 6

STEP 7: Please follow the exact instructions to redeem your upgrade.

Royals Memories - Step 7
 
How and when can I view available Royals Memories?
All available Royals Memories are housed in the MLB.com At the Ballpark® Smartphone Application for iPhone and Android users. They are released at least 2 days prior to every homestand at Kauffman Stadium. Royals Memories are subject to availability and are always changing, so please make sure to visit your MLB.com At the Ballpark® App often.
I don't have an iPhone or Android smartphone. Can I still take part in Royals Memories?
Yes. You can still access Royals Memories by calling (816) 504-4297.
I secured a postgame memory, but my battery is dying. Help!
No worries! New in 2014 you can visit one of the many smartphone charging stations located inside Kauffman Stadium. Ask the nearest usher or Royals representative for the closest charging station to your location.