My Royals Tickets

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The Official Site of the Kansas City Royals

My Royals Tickets

ROYALS TICKET TECHNOLOGY
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With My Royals Tickets, your Online Ticket Manager, you can easily manage your season tickets from a secure and convenient location on royals.com.

My Royals Tickets »

What you can do with My Royals Tickets:

Season Ticket Renewals - You can now pay your invoice online
Transfer Tickets - Share your tickets with friends, family, colleagues or whomever you like with Ticket Transfer.
Manage Inventory - View a list of all your tickets from one online location.
To Do List - The "To Do" List is the communication network within your My Royals Tickets account. It is the first thing you'll see when you login and the first thing you should review.
Account Update - Use the My Account Tab to update your account information including password, e-mail address, phone, credit card information, e-mail confirmation preferences, etc.
Secondary Ticket Marketplace - Sell or purchase additional tickets with StubHub - The Official Fan-to-Fan Ticket Marketplace of royals.com Seller FAQ »

My Royals Tickets »

Why you should use My Royals Tickets:




CONVENIENCE:	TIME-SAVINGS:	SECURE:

The online service is "open" 24 hours a day, 7 days a week so you can manage your tickets when it is convenient for you.	All transactions are performed electronically, which eliminates the time and effort needed to mail or give your tickets to others.	Because this service is team-sanctioned and password protected, all transactions are safe and secure.

Secondary Ticket Marketplace

StubHub is the official fan-to-fan ticket marketplace for Major League Baseball, the Kansas City Royals and royals.com.

StubHub is an online ticket marketplace where anyone can buy or sell tickets to any event nationwide. Take advantage of StubHub's nearly 5 million registered users, all of whom will be able to see your tickets.

Season Ticket Holders can post tickets for sale through My Royals Tickets.

Seller FAQ »

My Royals Tickets »

TICKET TRANSFER

Share your tickets with friends, family, colleagues or whomever you like with Ticket Transfer.

To Transfer Your Tickets:

From Inventory Manager, simply select the tickets you wish to transfer, and click the Transfer action button.
Enter the last four digits of the bar code from each ticket that you wish to transfer to verify that you have each ticket in your possession.
Select a recipient to receive the tickets. Use the convenient drop down list of recipients that you have previously entered, or enter a new recipient. To add a new recipient, enter the person's full name and e-mail address in the boxes provided.
Type a personal message to the recipient, up to 255 characters, in the space provided.
Click Transfer. The Recipient will receive an e-mail with your personal message and instructions on how to accept or decline the tickets.
If this is your first transfer offer, you will be prompted to enter a credit card to store on your account to pay for transfers. You may change the credit card used for transfers at any time by clicking the My Account tab and selecting Manage Credit Cards.
A transfer offer may be cancelled at any time before it is accepted.
If the recipient accepts the tickets, you will receive an e-mail confirmation along with a personal message from the recipient. Your original tickets will no longer be valid for entry to the selected game.
If the recipient declines the tickets, you will receive an e-mail confirmation along with a personal message from the recipient. Your original tickets will remain valid.

How to Accept or Decline a Ticket Transfer offer:

If someone has offered to digitally transfer tickets to your account, you will receive an e-mail from the sender with a link to accept or decline the ticket offer in your "To Do" List.

Click on the ticket offer that you have received.
If you have already accepted at least one transfer, future offers will appear in your To Do List and you will not need to accept from the e-mail offer. Simply select the offer from your To Do List.
Enter a personal message to the sender in the space provided (optional).
Select Accept if you would like the tickets.
Select Decline if you are unable to use the tickets.
An e-mail with your personal message will be sent to the person that offered the tickets along with notification of your acceptance or declination.
If you accept the offer, the tickets will appear on your My Tickets Page.

TICKET TRANSFER QUESTIONS AND ANSWERS

How does it work?: Each of your season tickets carries a unique barcode. During the transfer process, the barcode on your original ticket is cancelled and a new one is issued electronically. The recipient is e-mailed a new ticket with a unique barcode that can be printed using any standard printer.

MY TICKETS PAGE

The My Tickets Page is where you will find all of your ticket inventory. From this page, you'll be able to view, manage and track all activity associated with your entire ticket inventory.

How to Use Your Inventory Manager:

Click the My Inventory tab.
View the list of all upcoming games for which you currently hold tickets in your Royals account.
Click on any game to see a list of the seats that you hold for that event.

How to Filter the List of Tickets within Inventory Manager:

You may filter your inventory list to see only certain types of tickets by selecting the following views:

All tickets for all upcoming games in your My Royals Tickets account.
Active Tickets Only - defined as tickets that have NOT been transferred to another person and are still valid for admission to the ballpark.
Transfer Tickets Only - defined as tickets that have been digitally transferred to another person or are in a pending transfer offer.

WHAT IS THE TO DO LIST?

The "To Do" List is the communication network within your My Royals Tickets account. It is the first thing you'll see when you login and the first thing you should review.

Sample "To Do" Items:

Process your season ticket renewal
Accept or decline ticket transfer offers
Review detailed How To documents that will help you optimize your My Royals Tickets account

How to Renew Your Season Tickets:

Season ticket renewal will be available for season tickets.

My Royals Tickets »

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