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Season Ticket Holder Services

We're Here to Help!

All season ticket holders have access to a dedicated customer service department to help handle all of your season ticket needs. The Marlins season ticket holder services department can be reached directly by calling (305) 480-2525, or by email at SeasonTicketServices@marlins.com

MEET YOUR DEDICATED SEASON TICKET SERVICES DEPARTMENT:

Ryan McCoy

Ryan McCoy
Vice President of Sales, Service
rmccoy@marlins.com
(305) 480-1510


Birthplace: New Orleans, LA
Joined the Marlins: 2013
Favorite all-time Marlin: Juan Pierre
Favorite Marlins Memory: Opening Day 2014 (first Marlins game as an employee)
If I were a Marlin, I would play: Shortstop
Favorite spot at Marlins Park: The Clevelander

Ryan Bertschman

Ryan Bertschman
Director, Sales & Service
rbertschman@marlins.com
(305) 480-1512


Birthplace: Portsmouth, OH
Joined the Marlins: 2014
Favorite all-time Marlin: Miguel Cabrera
Favorite Marlins Memory: The sellout crowd at Opening Day in 2014
If I were a Marlin, I would play: Second Base
Favorite spot at Marlins Park: The Home Run Feature

Thomas Peluso

Thomas Peluso
Manager, Season Ticket Services & Retention
tpeluso@marlins.com
(305) 480-1560


Birthplace: Struthers, OH
Joined the Marlins: 2015
Favorite all-time Marlin: Christian Yelich
Favorite Marlins Memory: Rob Manfred announcing the 2017 All-Star Game in Miami
If I were a Marlin, I would play: Centerfield
Favorite spot at Marlins Park: Clubhouse Box, Section 19

John-Albert Rodriguez

John-Albert Rodriguez
Manager, Customer Service
jarodriguez@marlins.com
(305) 480-1569


Birthplace: Miami, FL
Joined the Marlins: 2011
Favorite all-time Marlin: Toss-up between Miguel Cabrera & Giancarlo Stanton
Favorite Marlins memory: Closing Day 2011
If I were a Marlin, I would play: First base
Favorite spot at Marlins Park: Diamond Club

Jason Liss

Jason Liss
Coordinator, Service & Retention
jliss@marlins.com
(305) 480-1505


Birthplace: Ardsley, NY
Joined the Marlins: 2013
Favorite all-time Marlin: Gary Sheffield
Favorite Marlins memory: Opening Day 2013
If I were a Marlin, I would play: Closing pitcher
Favorite spot at Marlins Park: Skyline Terrace

Ashley Lebar

Ashley Lebar
Coordinator, Service & Retention
alebar@marlins.com
(305) 480-1509


Birthplace: Detroit, MI
Joined the Marlins: 2014
Favorite all-time Marlin: Miguel Cabrera
Favorite Marlins memory: Opening Night 2014
If I were a Marlin, I would play: Starting pitcher
Favorite spot at Marlins Park: Aquariums behind home plate

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Kaitlin Straits
Coordinator, Service & Retention
kstraits@marlins.com
(305) 480-1563


Birthplace: Oswego, IL
Joined the Marlins: 2015
Favorite all-time Marlin: Giancarlo Stanton and Billy the Marlin
Favorite Marlins memory: My first Opening Day
If I were a Marlin, I would play: Second base
Favorite spot at Marlins Park: The Bobble Head Museum

Reinier Guerra

Reinier Guerra
Coordinator, Service & Retention
rguerra@marlins.com
(305) 480-1540


Birthplace: Cienfuegos, Cuba
Joined the Marlins: January 2014
Favorite all-time Marlin: Dan Uggla
Favorite Marlins memory: Opening Day 2012
If I were a Marlin, I would play: Catcher
Favorite spot at Marlins Park: Clubhouse Box (Third Base Side)